Hiring for Attitude, Train for Skill

Ever hired one of those so-called "gun tradies" and discovered they're more trouble than they're worth? Don't worry, you're not the only one.

Yes, skills matter—but not if they're paired with attitude, laziness, or just outright trouble. What if we switched it up and started hiring for attitude instead?

Here's why it works: You can teach an individual to use a drill, read a plan, or fit pipework. t’s harder to teach someone to be punctual, open to coaching, or have respect for clients. People who have the right attitude will learn faster, work harder, and fit in better with your culture.

What to look for:

• Eager to learn 

• Strong work ethic

• Team player environment

• Effective communicator

Interview questions to consider that can help you get a read on those attitude characteristics.

1) Have you ever found yourself investing your own time or money in personal or professional development?

2) Have you ever had a position of leadership, not necessarily formal but any examples of how you have inspired, motivated or lead others to a successful outcome?

3) What the most difficult conversation you've ever had to have at work?

Tip: Run a working trial or “ride along” day. You’ll learn more in one shift than in any interview. Of course, it means putting systems in place to train new hires properly. But that’s a good thing, it makes your whole business more scalable and less reliant on unicorn employees.

Start thinking like a coach, not just a boss. Find the raw talent, and mold them into superstars.